Here are the answers to a number of frequently asked questions and queries we receive about our workshops.
What is the aim of a workshop?
The aim of a workshop varies, depending on the target audience. Our museum workshops tend to be used as an activity to attract new visitors and complement a particular exhibition or collection. School workshops can be used to reinforce new topics with a hands-on activity, or as a wellbeing exercise.
Can you run a custom workshop?
Yes, we’re happy to discuss workshops to cover a topic we don’t currently cover: please get in touch!
Are you covered by Public Liability Insurance?
Yes, all of our workshop facilitators are covered by Public Liability Insurance (PLI) policies, with a cover level of £5 million.
Are your workshop facilitators DBS checked?
Yes, our facilitators all have recent (from the past 15 months) DBS (Disclosure & Barring Service) checks. These were previously known as CRB checks. These are available on request.
What is your refund policy?
Workshops are typically payable in advance to secure the booking and allow us to arrange travel and accommodation. We offer refunds to the below schedule in case you need to cancel your booking:
|Days before workshop||Refund available|
|60 days or more||A full refund, minus any non-refundable travel and accommodation costs, is available.|
|31 – 59 days||A partial refund of up to 50%, minus any non-refundable travel and accommodation costs, is available.|
|1 – 30 day||Sorry, no refunds are available for bookings cancelled 30 days or fewer before a workshop booking. At the discretion of Play Do Learn, you may be able to use the workshop on another date.|